Shipping & Delivery

We aim to prepare and dispatch your order carefully and as quickly as possible.
Available delivery options, estimated delivery times and applicable charges will be shown during checkout before you complete your order.

UK Delivery Options

Delivery Option Estimated Time Charge
Standard UK Delivery 3–5 working days Calculated at checkout
Express UK Delivery 2–3 working days Calculated at checkout
Free Standard Delivery – orders over £50 3–5 working days Free
Click & Collect – London Branch Ready after confirmation Free
When will my order be dispatched?

Orders are prepared during our normal operating days. Orders placed later in the day, at weekends or on UK public holidays may take longer to process. Once your order has been dispatched, you will receive a confirmation email with tracking information where applicable.

Can I track my order?

Yes, where tracking is available. Once your order has been dispatched, tracking information will be provided by email. Please allow some time for the carrier's tracking system to update after receiving your dispatch confirmation.

Can I collect my order from the London store?

Yes. Where available, you can select Click & Collect from our London branch during checkout.

Aafaq Bookstore UK
165 Edgware Road
London W2 2HR
United Kingdom

Please wait until you receive confirmation that your order is ready before visiting the store.

Can I change my delivery address after ordering?

Please contact us as soon as possible if you need to change your delivery address. We will do our best to assist, but we cannot guarantee that an address can be changed once an order has been processed or dispatched.

What happens if my delivery is delayed or missing?

Delivery times are estimates and may occasionally be affected by carrier delays, public holidays, severe weather or other circumstances outside our reasonable control.

If your parcel has not arrived within the expected delivery period, please check the tracking information first.

If you still need assistance, please contact us and provide your order number.

What should I do if my order arrives damaged, incorrect or incomplete?

Please contact us as soon as possible if your order arrives damaged, contains an incorrect item or has an item missing.

Please provide your order number and, where appropriate, photographs of the parcel and affected item.

For further information, please see our Returns & Refunds page.

Need help with your delivery?
Aafaq Bookstore UK
165 Edgware Road, London W2 2HR, United Kingdom
Tel: +44 20 3488 0144
Email: info@aafaq.co.uk