{"product_id":"never-split-the-difference","title":"Never Split The Difference","description":"\u003cp\u003e\u003cstrong\u003eNever Split the Difference\u003c\/strong\u003e draws on Chris Voss’s experience as an FBI hostage negotiator to explain practical techniques for handling difficult conversations and reaching better outcomes. The book presents nine key principles developed through high-stakes negotiations, showing readers how to build trust, listen effectively, understand motivations, manage emotions and influence decisions. Voss applies these techniques to business, sales, relationships and everyday situations, demonstrating how negotiation skills can help people communicate more effectively and confidently. The approach combines real-world stories with actionable strategies for dealing with challenging negotiations.\u003c\/p\u003e","brand":"Chris Voss and Tahl Raz","offers":[{"title":"Default Title","offer_id":47842281324721,"sku":"9781847941497","price":11.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0671\/1833\/4129\/files\/9781847941497.png?v=1787820132","url":"https:\/\/aafaq.co.uk\/products\/never-split-the-difference","provider":"Aafaq Bookstore UK","version":"1.0","type":"link"}